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FAQ
Frequently asked questions
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Our products come with FREE worldwide shipping. Currently, we have warehouses in the EU, USA, and China. If your delivery address is near these warehouses, the shipping time is 7-14 days. If your address is farther from these warehouse locations, the shipping time will be 35-45 days. For more details, please refer to our shipping policy： https://www.velociraptortech.com/news/shipping-policy
Velociraptor traces its roots back to a university off-road club in Birmingham, UK — the “Raptors.” United by a passion for speed, adventure, and the off-road spirit, the members pushed boundaries, modified vehicles, and explored their limits.
Building on this spirit, Velociraptor was officially founded in July 2023 with the support of a drone technology company and an investment firm in Hainan, China. With advanced engineering capabilities and a global outlook, Velociraptor is dedicated to creating professional-grade, innovative off-road equipment for enthusiasts worldwide.
Today, Velociraptor not only serves the global riding and off-road community but is also a trusted partner for local law enforcement agencies. We believe off-roading is more than a sport or hobby — it’s a lifestyle of breaking limits and exploring the unknown.
Velociraptor — Born in Birmingham, Growing in China, Made for the World.
Yes, if you become our distributor and purchase in bulk, we can offer you a special discount. Please contact us to discuss pricing at hainanvelociraptor@gmail.com.
Yes, you can. Our payment partners Stripe and PayPal support local currency payments in most countries. You can also choose installment options such as Klarna or PayPal’s Afterpay. In addition, we accept cryptocurrency, digital wallets (like Revolut), credit cards, and bank transfers.
If you’d like a custom Stripe payment link in your local currency, just let us know.
Yes, absolutely. We offer comprehensive product customization and upgrade services. Please feel free to send your specific requirements to our email: hainanvelociraptor@gmail.com.
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